Author: samrudhi

> Articles by: samrudhi

Same Failure. Three Customers. Nobody Noticed.

ServitizeIQ · For OEM owners and CEOs Own Your Aftermarket Service Revenue Your service data already holds the warning signs. It’s just scattered across too many systems for anyone to see them. Gowitek · 4 min read Eighteen months ago,…

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Own Your Aftermarket Service Revenue

ServitizeIQ · For OEM owners and CEOs Own Your Aftermarket Service Revenue Your machines already generate service revenue. The question is whether you’re the one earning it. Gowitek · 4 min read Your installed base is already a service business…

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Your SLA Was Met. So Why Is the Renewal a Price Fight?

Your SLA Was Met. So Why Is the Renewal a Price Fight? A critical machine fails in the middle of a production run. The customer reports the issue. A technician is dispatched, diagnoses the fault, orders a replacement part, and…

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