Real revenue. Real savings. Real OEMs.
What our OEM clients earn, and what their customers save.
$2.8M
Recurring service revenue under management
Lighting OEM · Indiana
+31%
Service revenue growth, year on year
Lighting OEM · Indiana
$250K
Emergency repair costs avoided for one customer
Vehicle wash OEM · North Rhine-Westphalia
3.4×
Return on the service contract
Vehicle wash OEM · North Rhine-Westphalia
5 yrs
A 1-year maintenance contract renewed as a 5-year agreement
Lighting OEM · Indiana
The problem
Reactive service is costing you. Every single day.
Your visibility stops at the loading dock. Here's what that costs.
Up to 1 in 2
Blind after install
You find out when your customer calls.
BCG, 2025
30–40%
Maintenance costs soar
Emergency visits and rush parts. On fixed-fee contracts, you pay.
U.S. DOE
$1.4T
Downtime hits hard
Your customer loses output. You lose the next order.
Siemens, 2024
2x
Margin left behind
Service earns about 2x the margin of equipment. Most OEMs miss it.
BCG, 2025
16 pts
Third parties win
After warranty, independent providers take the service revenue.
BCG, 2025
No proof
Renewals become discounts
Can't show value? Renewals become price fights.
Every one of these starts with the same gap. And it's fixable.
The platform
Your entire service ecosystem. One platform.
Choose a stakeholder. See their workspace.
Equipment Manufacturer (OEM)Owns the service offering
Your team
Your customer's site
+5 more roles: maintenance, safety, operations
Partners
ServitizeIQ
Read-onlyService Engineer
My accounts
Live · updated 2 min ago
8Customers assigned
7Critical alerts
847Assets monitored
3AI models drifting
48 hWarning before Press P4 fails
!
Press P4 · Inner race bearing87% likely to fail · top driver: vibration +42%Create work order ›
Alert detected→
Work order→
Dispatch
Act before downtime
Also on this event:Field Technician · Plant Manager · Commercial Manager
Product overview
Hear it from the team. See it in 3 minutes.
Our leaders explain why we built ServitizeIQ, then walk through the dashboards your team and customers will use.
Why we built it
The platform
The dashboards
How it works
First predictions in 6 weeks. Proven ROI in 90 days.
Configured, not built from scratch. Most of the platform runs on day one. The rest is configured to your machines, systems and customers.
WEEK 1
Connect
Map machines, data and systems.
WEEKS 2–6
Intelligize
Connect sensors, CMMS and ERP. Load your machine templates.
WEEKS 6–12
Pilot
Pilot one site. Alerts from day one. AI sharpens as data builds.
DAY 90
Monetize
ROI review on real numbers. Roll out to more customers.
In practice
Predict. Act. Prove. Grow.
Four steps that turn every alert into value your customer renews for.
01 PREDICT
See failures weeks ahead
Usage-based AI flags failures before they happen.
Bearing life used
82%
Rated 6 mo · at this duty cycle 3 mo
Service in 4 weeks, not 12
Failure flagged early
02 ACT
Planned visits, not emergencies
Alerts become work orders. Your team arrives with the right part.
WO-8841
Dispatched
Pump bearing · 18–36 h ahead
Planned cost
$700
If it had failed
$23,800
Fixed before breakdown
03 PROVE
Value in your customer's numbers
Every prevented failure, priced at rates your customer confirms.
Failures avoided
6 × $23,800
Capacity protected
62.4 h × $68
Value vs contract
3.4×
Rates confirmed by the customer
ROI the CFO signs off
04 GROW
Renew on value, upgrade on evidence
Health scores flag at-risk and upgrade-ready accounts.
87Logistics hub
Renew
61Fleet depot
Upgrade ready
31Rental fleet
Act now
31 = no logins in 21 days
Contracts renewed
What ServitizeIQ earns you
Your revenue doesn't stop at the sale anymore.
Every machine becomes a service contract. Four returns, one platform.
Revenue from each machine sold
Reactive OEM today
Equipment sale
Break-fix calls
AI-first OEM with ServitizeIQ
AI-enabled equipment sale
Managed service contract, every year
Tier upgrades
OEM parts
Sale
Year 1
Year 2
Year 3
Year 4 and beyond
01 · RECURRING REVENUE
Contracts that renew every year
Sell predictive maintenance as your own annual service contract.
Service gross margins run about twice equipment margins.
BCG, 2025
02 · ADDITIONAL REVENUE
More from every account you already have
Tier upgrades and OEM parts from accounts you already have.
Spare parts earn around 50% gross margin.
BCG, 2025
03 · AI-ENABLED EQUIPMENT
Equipment that tells you what it needs
Monitoring, prediction and service workflows on every machine you ship.
Predictive maintenance saves up to 30–40% vs reactive repair.
U.S. DOE
04 · SATISFIED CUSTOMERS
Customers whose problems are solved stay
Less downtime, proven value. Customers renew and buy again.
Aftermarket leaders sign 31% more service contracts at the point of sale.
BCG, 2025
Client success
What Assured Service looks like in the field.
OEM clients across industries, from Dortmund to Indianapolis to Toronto.
Industries
Pumps and compressors
Vehicle wash systems
Commercial lighting
Mining equipment
Process equipment
Presses and machine tools
Vehicle wash
Dortmund, Germany
Customer story
Six failures caught before a truck queued
Pump bearing wear flagged 18–36 hours ahead. Fixed on a planned visit, not an emergency call.
18–36 h
early warning
Industrial lighting
Indianapolis, Indiana
Customer story
No dark aisles in a 480,000 sq ft warehouse
Driver boards overheating, caught remotely. Inspection booked automatically.
99.6%
uptime
Industrial equipment
Toronto, Ontario
Scenario
A bearing fixed in the planned shutdown
Bearing wear on a press line caught 48 hours out. Replaced overnight with zero production impact.
14.2 h
downtime avoided a month
Compare
Three ways to run service. Only one grows it.
| Question | Reactive serviceHow most OEMs run service today | Point toolsField service software, IoT dashboards, generic predictive maintenance | ServitizeIQOne platform for your service business |
|---|---|---|---|
| When do you act? | After the failure | Alerts arrive, but sit apart from service work | Predicted, planned and dispatched in one flow |
| Who's connected? | Phone calls and email | Each team in its own tool | Engineers, technicians, commercial team and customers on one platform |
| What do you sell? | Repairs and visits | A software add-on | A managed service with uptime commitments |
| How do you prove value? | Visit reports | Machine data dashboards | ROI in the customer's own confirmed rates |
| How do you renew? | Review near expiry | Not covered | Health scores and renewal evidence all year |
| Whose brand does the customer see? | Yours | Often the tool vendor's | Yours, on every screen |
FREQUENTLY ASKED QUESTIONS
What OEM leaders ask about service growth.
The questions manufacturing leaders ask before committing budget to AI.
How can equipment manufacturers increase aftermarket service revenue?
Move from reactive repairs to proactive service contracts. Service margins often run about twice equipment margins (BCG), but many OEMs lack data on how their installed base is used. ServitizeIQ monitors machines in the field, predicts failures, and turns that visibility into recurring service contracts the OEM sells under its own brand.
Why do OEMs lose service business to third-party providers after warranty?
Customers see OEM service as expensive and reactive, so independent providers win on price. OEMs keep the relationship by offering what others can't: proactive service based on data from their own machines. ServitizeIQ gives OEMs that data, and reports uptime and value in the customer's own numbers.
How can an OEM turn a one-time machine sale into recurring revenue?
Attach a service contract at the point of sale, priced on uptime and outcomes rather than repair visits. ServitizeIQ provides the monitoring, service workflows and value reporting that make such a contract deliverable and renewable year after year.
What is servitization, and how do manufacturers start?
Servitization means selling outcomes, such as uptime or performance, alongside or instead of the machine itself. Most manufacturers start small: one product line, one customer site, one service contract. ServitizeIQ supports this with a 90-day pilot on a single site before scaling.
How can an OEM offer predictive maintenance as a service?
Three things are needed: connected machines, a platform that predicts failures and runs service workflows, and a contract that prices the outcome. ServitizeIQ covers the platform layer, so OEMs can offer predictive maintenance under their own brand without building software or hiring a data team.
What's the difference between preventive and predictive maintenance?
Preventive maintenance follows a fixed schedule. Predictive maintenance acts on the machine's actual condition and usage. The US Department of Energy estimates predictive maintenance saves 8–12% over preventive, and up to 30–40% over reactive maintenance.
How do you prove maintenance ROI to a customer?
Measure against a baseline set before the service starts, and price every prevented failure in the customer's own confirmed rates, such as output per hour and repair cost. ServitizeIQ locks the baseline and produces value reports customers can take to their CFO.
Can a predictive maintenance platform be white-labelled?
Yes. With ServitizeIQ, every customer-facing screen, report and portal carries the OEM's brand. The customer sees the OEM's service; ServitizeIQ runs underneath.
How long does it take to set up, and how much is configured for us?
ServitizeIQ is 60–80% ready on day one. The rest is configured to the OEM's machines, systems, service model and customers. A typical path: fit assessment in week 1, configuration in weeks 2–6, a one-site pilot in weeks 6–12, and an ROI review at day 90.
Will it work with SAP, our CMMS or SCADA, and what if our machines aren't connected?
ServitizeIQ integrates with common ERP, CMMS and SCADA systems. Machines without connectivity can usually be fitted with sensors or gateways. The fit assessment confirms what's needed.
Still have questions?
Service-as-a-product
Launch a predictive maintenance business. Under your brand.
You own the customer, the brand and the revenue. We run the platform underneath.
Your brand
Your logo on every customer portal and report.
Your contracts
You set the service terms, the price and the SLA.
We run the platform
Monitoring, AI and updates, handled for you.
Uptime this month
99.1%
Planned visits this quarter
12
Machine 1Healthy
Machine 2 · pump bearingService booked
Next planned serviceTue 07:00
Quarterly value reportDownload
Your brand here. Same platform underneath.
See how much recurring revenue your installed base could earn.
Book a 30-minute demo. We'll show you the platform live and estimate the service revenue your installed machines could bring in.
$2.8M recurring revenue
3.4× contract ROI
1-year AMC → 5 years